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Gus Andrews

What can usability research do for you?

Working on digital tools for social good, I often need to explain what “user research” or “usability” are, and how and when they are (or…

4 min readMar 29, 2016

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What can usability research do for you?

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Gus Andrews

What’s hard about sharing threat intelligence?

Any industry finds sharing cyber threat intelligence challenging. But the obstacles to social media platforms and civil society…

2 min readApr 24, 2024

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What’s hard about sharing threat intelligence?

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Gus Andrews

Teaching about URLs, in two GIFs

If you know me, you know I’ve been a little obsessed with web addresses ever since I spent two years studying how people just don’t…

4 min readMay 18, 2023

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To find the URL of a webpage, you need to be in your browser (Edge, Chrome, Safari, Firefox, etc). Press and drag down until you can see an address bar appear at the top of the screen.

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Gus Andrews

Five things you shouldn’t say about technology and culture

I’ll be teaching Technology and Culture this fall in the anthropology department at Teachers College, Columbia University, where I did my…

4 min readAug 22, 2022

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Five things you shouldn’t say about technology and culture

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Gus Andrews

Let the Right One In

Make Your Passwords Stronger

7 min readMay 15, 2020

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Keys and padlocks appear in red in this wax cloth print, against a gold background.

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Gus Andrews

Lock Your Digital Door

I originally wrote this for Tactical Tech’s Data Detox Kit; it’s adapted here with permission and thanks.

6 min readMay 15, 2020

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Black, red, and white ankara wax cloth print shows a lock and a key in ornate frames.

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Gus Andrews

No servers, no wires: A technical report on people’s mental models of email

In 2016, I wrapped up a study of people’s conceptions of how email works, with the assistance of Renee Hobbs, Arne Renkema-Padmos, and…

1 min readOct 11, 2019

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No servers, no wires: A technical report on people’s mental models of email

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Gus Andrews

Meltdown, Spectre, and user stories from the new security “normal”

This article was originally published on the ThoughtWorks Insights blog.

11 min readFeb 14, 2018

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Meltdown, Spectre, and user stories from the new security “normal”

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Gus Andrews

Better security by design

The release of the OWASP Top Ten digital security threats gives us a moment to consider: What can designers and other UX folks do to…

8 min readNov 27, 2017

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Better security by design

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Gus Andrews

Demand evidence: a digital security takeaway from ShmooCon

On the human-factors side of the infosec community, we are at the mercy of those more technical than we are. Those of us who are better at…

5 min readJan 22, 2017

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Gus Andrews

Gus Andrews

Researcher, educator, and speaker on human factors in tech. My policy work has been relied on by the EFF and US State Department. Author of keepcalmlogon.com

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